Customer reviews of Carstop West Midlands Limited

By Stewart Robinson on 01 September 2024 | Verified purchase

The only garage we trust to buy our cars from. I bought my car from Car Stop a few years ago, its been faultless. We needed a car for my son who just passed his driving test, Car stop had the perfect little car for him. Very happy with it and good to see the lads again. Special thanks to T for looking after us and doing us a very good deal.

Reply from Carstop West Midlands Limited on 23/09/24

Thank you for your wonderful feedback Stewart! We're grateful for your continued loyalty and look forward to serving you again in the future. Best wishes from all the team at Car Stop West Midlands!

By Anonymous on 03 August 2024 | Verified purchase

Travelled 3 hours to buy a car. Brilliant customer service, car was as described and ready to go. Helped me tax and insure new car to get me on my way. Very helpful, recommend.

Reply from Carstop West Midlands Limited on 06/08/24

Thank you for your fantastic review! We appreciate the journey you made to purchase your car from us. Your recommendation means a lot to us. Enjoy your new car! Best wishes from all the team at Car Stop!

By Anonymous on 02 August 2024 | Verified purchase

It was very reassuring. All my questions were answered. I dont know a lot about cars but if I didnt know anything they were more than willing to help me make the right decison.

Reply from Carstop West Midlands Limited on 06/08/24

Thank you for taking the time to leave us a positive review! Our goal is to ensure every customer feels confident in their decision to purchase a car. We're always here to help! Best wishes from all the team at Car Stop!

By Kin Wong on 27 July 2024 | Verified purchase

We looked at many cars over the past few weeks in different places. Finally! Just found the car we have been searching for. We recommend the guys at Car stop, very friendly and good hospitality-thanks for the drinks :)

Reply from Carstop West Midlands Limited on 06/08/24

Thank you for the wonderful review! We are thrilled to hear you found the perfect car with us at Car Stop! If you need any further assistance, please don't hesitate to contact us. Enjoy your new car!

By Anonymous on 17 July 2024 | Verified purchase

3 weeks later and everything is fine. Had the car inspected which didn't reveal any nasty surprises. A good serviceable car. I had the tyres replaced though since they were a bit old.

Reply from Carstop West Midlands Limited on 21/07/24

Thank you for sharing your positive sales experience at Car Stop! We're glad to hear everything is going well with your car and it passed its inspection. All our cars are inspected pre-sale for your peace of mind. Best wishes from all the team!

By Brian John Gilbert on 07 July 2024 | Verified purchase

Can't fault their customer service, no messing around. Let us look round the car took us for a short test drive and we did the deal. Sorted paperwork and paid all within a hour. 100% recommend this dealership 5 stars well deserved

Reply from Carstop West Midlands Limited on 21/07/24

Thank you for your fantastic review! We're thrilled to hear about your positive experience at Car Stop. Enjoy your new car. Best wishes from all the team.

By Lewis Pritchard on 30 June 2024 | Verified purchase

Very professional was looked after the minute we arrived and offered refreshments. Sales process was simple and straightforward no pushy salesman following us around.

Reply from Carstop West Midlands Limited on 21/07/24

Thank you for sharing your car buying experience! Best wishes from all the team at Car Stop!

By Suzanne Key on 19 June 2024 | Verified purchase

Would definitely recommend. Wonderful customer service. Great communication. My new car was bought with ease. It was even washed before I collected. Thank you.

Reply from Carstop West Midlands Limited on 30/06/24

Thank you for taking time out to share your car buying experience at Car Stop! We're glad we could be of help, enjoy your new car! Best wishes from all the team. #we lead others follow

By Michal Karwa on 16 June 2024 | Verified purchase

Booked an appointment to view 3 cars on sale. Jay was great and answered all questions and queries I had. Decided on buying the Audi in the end, could not be happier with the service provided. They was very patient with me, would recommend to anyone.

Reply from Carstop West Midlands Limited on 30/06/24

Thank you for sharing your car buying experience! We strive to provide excellent service and patience to all our customers. Your recommendation means a lot to us. Enjoy your new car, and feel free to reach out if you need anything in the future! #we lead others follow

By Samuel King on 15 June 2024 | Verified purchase

Recommended by a friend who previously bought a car from this dealer a few years ago. Brilliant service very friendly and cars in good condition at impressive prices. Very happy with my replacement new car.

Reply from Carstop West Midlands Limited on 30/06/24

Thank you for your kind words and trusting us with your car purchase! It's wonderful to know that a recommendation from a friend brought you to us for a new car. We are always here to help. Best wishes from all the team at Car Stop!