Customer reviews of Carstop West Midlands Limited
At Carstop West Midlands Limited we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Carstop West Midlands Limited
Based on 45 customer reviews
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5
Recommended dealer!
By Anonymous on 26 August 2021 | Verified purchase
Very patient and flexible with the customer I can see they are proud of customers returning to buy further cars. I am sure I will once I’m ready for an upgrade. I bought one yesterday on a month’s warranty and am confident they will offer great customer service should there be any issues Many thanks Anna
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5
By Lesley Brittain on 16 August 2021 | Verified purchase
Fantastic. Buying our next car was a pleasure, Definately recommend.
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5
Brilliant service
By Andy Dukes on 07 August 2021 | Verified purchase
Brilliant service from start to finish, no pressure sales everything went smoothly from viewing to handover of the vehicle. Keep it up guys
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5
5 STARS HIGHLY RECOMMENDED!!!!!
By Victoria Atkins on 07 August 2021 | Verified purchase
Overall a fantastic experience! I got my first car (Toyota Aygo) from Carstop West Midlands, and they were great people, really friendly and helpful. Their customer service was excellent, and they went above and beyond what any other car trade company would do! The car was freshly cleaned, and they even got me a card for passing my driving test, which was so kind of them. No pressure or stress at all, and the paperwork was quickly sorted out so the whole thing was very straightforward, absolutely perfect!
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5
Flawless experience.
By Anonymous on 01 August 2021 | Verified purchase
Absolutely brilliant experience. Complete freedom to view the vehicle at my own leisure and absolutely no pressure to buy. Polite, friendly sales team who went above and beyond to help. The car itself has been fantastic; delighted with my purchase. Would definitely return in the future. Thanks guys!
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5
Easy transaction, decent value
By Brynn Evans on 26 July 2021 | Verified purchase
Good experience. They were fair and professional
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5
Excellent service and car provided
By Joseph Black on 05 July 2021 | Verified purchase
Normally don’t leave reviews but thought it would be injustice not to with the excellent service from this car stop team from the first viewing up to the point off collection good communication threw out and a great car provided thanks guys keep up the good work
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5
VeryPleased Returning Customer
By Mandy Baynham on 12 April 2021 | Verified purchase
The guys at CarStop are very professional, friendly, and respectful to allow you to peruse the cars and ask any questions, the cars are always in great condition too, I purchased my Fiesta with them a couple of years ago and due to my growing family I returned and have purchased a Hyundai IX35. I am exceptionally pleased again with my purchase from CarStop West Midlands. I highly recommend them!
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5
Trustworthy
By ali Z on 10 March 2021 | Verified purchase
Purchased a car from here,found out car had a few issues, staff were extremely helpful and tried to resolve the issue. In the end got a refund as the problem was not going. Very honest and trustworthy people!!
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5
Touareg 3.0 V6 Altitude
By Neil S on 12 September 2020 | Verified purchase
Very friendly no pressure sales, Drove over 100 miles to view the car I was left alone to look at the car for as long as I liked, then out for a test drive. The guys were able to answer all my questions, and all documentation for the vehicle was present to look at. The deposit was left arranged to travel back down via train to collect the car as the nearest station was 15 Min drive away they collected me from the station, On arrival all paperwork was ready so payment made, and on my way within 10 minutes. I would recommend these guys and would happily buy from them again.